LEGAL
In accordance with Law No. 6698 on the Protection of Personal Data (“KVKK”), Vezirköprü Your personal data will be processed by Orman Üürünleri ve Kağıt Sanayi Anonim Şirketi (MERSİS NO: 0925005697300017) (“COMPANY”), acting as the Data Controller, for business purposes, by using, recording, storing, updating, transferring, and/or classifying it within the framework described below.
In this context, our Company, in accordance with the Laws and Regulations issued for the protection of personal data and the fundamental rights and freedoms of individuals, especially the right to privacy, is responsible for preventing the unlawful processing of your personal data, preventing its unlawful access and processing, and To ensure the protection of your personal data, all technical and administrative measures are taken to ensure appropriate security levels.
METHODS AND LEGAL REASONS FOR COLLECTING YOUR PERSONAL DATA
Our Company may collect your personal data through www.peliparke.com and our other websites, facilities, customer service points, other customer service channels, social media accounts, membership/contact registration forms, product purchases you make from our Company, website support panel, cookies, web analytics tools, and similar technologies, or when you visit one of our company locations. through security cameras and visitor entry records, automatic and non-automatic written and verbal and may collect it through digital methods.
Our Legal Reasons for Processing Your Personal Data:
Based on the legal reason that processing personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of a contract;
Updating customer contact information,
Creating sales records and performing billing activities,
Establishing or performing a sales contract and tracking orders due to your purchase of our company's products and services,
Providing the products and services you purchase Providing after-sales support services.
Explicitly provided by law and the legal obligations of the data controller. Based on the legal basis that data processing is mandatory for the legitimate interests of the data controller;
Fulfilling requests from official institutions,
Providing information to authorized institutions arising from legislation,
Ensuring compliance with the storage obligations stipulated in legislation,
Responding to data subject applications in accordance with legislation and carrying out the necessary procedures.
Provided that the fundamental rights and freedoms of the data subject are not violated, based on the legal basis that data processing is mandatory for the legitimate interests of the data controller;
Customer relations
Execution of financial transactions,
Monitoring financial transactions,
Our business units carry out the necessary work and carry out relevant business processes to ensure that relevant individuals benefit from the products and services offered by our Company, including sales and marketing activities for our products and services,
YOUR PERSONAL DATA PROCESSED
Your personal data processed by our Company may vary depending on your relationship with our Company; Your personal data is processed, including your name, surname, phone number, email address, postal address, information you submit through our websites and official social media channels (Newsletter subscription, Contact Form, Social Media communication buttons, Website Membership Page), your actions, browsing behaviors (such as brand, model, language preference, browser information, IP address, location, wireless connection status), information about the device you use and your internet connection, cookie information, and your areas of interest.
PROCESSING OF YOUR PERSONAL DATA AND PURPOSES OF PROCESSING
Your personal data;
To provide you with the products and services you request and to facilitate the transactions between you and our Company. For legal reasons, the processing of personal data belonging to the parties to a contract is necessary for the purposes of fulfilling the requirements of the contract, provided that it is directly related to the establishment or execution of the contract;
Our company imports For legal reasons, such as the necessity of processing personal data belonging to the parties to a contract, provided that it is directly related to the establishment or performance of a contract, for the purposes of resolving requests, transactions, and complaints regarding products it manufactures and sells or for which customer support services are provided, conducting after-sales support processes, and providing product sales, delivery, returns, and after-sales customer support services, or when data processing is mandatory for the legitimate interests of our Company;
Planning and executing supply chain management processes, planning and executing company operational processes, business management of relations with partners and/or suppliers, planning and execution of sales processes of products and/or services, providing better service to the users of our website and applications, carrying out marketing analysis studies, evaluating and increasing customer satisfaction, improving websites, mobile applications, stores and other service channels, carrying out loyalty processes for company products and services, carrying out business activities, auditing, internal control Data processing is mandatory for the legitimate interests of our Company for the purposes of control, legal, financial and internal company operations, training activities, organization and event management, information security and physical security processes, storage and archive activities, compliance with the legislation, compliance with the policies of Turanlar Group to which our Company is affiliated, and control of the services provided by our Company and authorized third parties.
Data processing is necessary for our Company to comply with its legal obligations and to make the necessary notifications to relevant/authorized public institutions;
Data processing is necessary for our Company to fulfill its legal obligations; and for the establishment, exercise, or protection of a right in the event of a dispute;
Promoting and marketing our Company's products and services; enabling you to benefit from campaigns, promotions, discounts, advantages, and similar opportunities offered by our Company; and providing general or personalized advertising, announcements, newsletters, and campaign information related to the promotion and marketing of our Company's products; and sending messages containing congratulations, wishes, and other content. Our Company processes your explicit consent, based on legal grounds, for the purposes of increasing brand awareness, planning personalized campaigns, promotions, discounts, advantages, and similar benefits related to our Company's products based on your shopping habits and interests, offering these services to customers who fit the relevant profile and segment, and sending related advertising, promotional, and informational messages, as well as satisfaction survey forms.
WHO DO WE SHARE YOUR PERSONAL DATA WITH AND FOR WHAT PURPOSES?
Your personal data is processed to the extent necessary and relevant for the purposes stated above and in accordance with the legislation. Your personal data may be shared with third parties. The main situations in which your personal data may be shared with individuals and legal entities within the framework of our company's standard processes are as follows:
Your personal data may be shared with our Company's sales points, regional offices, and business partners to process your transactions and requests through our website and other service channels, and to ensure you receive reliable service through all channels. Cookie providers may be shared with third parties for the purposes specified in the "Cookie Policy"; To the companies and agencies from which we receive support for purposes such as marketing, promotion, advertising and communication; to the cargo and logistics companies that ensure the delivery of spare parts and product orders to you; to the service provider companies from which we receive support for communication services such as the fulfillment and improvement of the functions in our websites and mobile applications, sending instant notifications and SMS/e-mail messages and call center etc.; to the support services related to our company's internal operations, auditing, internal control, information systems, legal and accounting processes such as consultancy, auditing, legal, information technologies, logistics, archives, etc. Your personal data may be transferred to suppliers and authorized individuals and institutions.
YOUR RIGHTS UNDER THE PDPL
We would like to remind you that you have the following rights under Article 11 of the PDPL:
To learn whether personal data is being processed and to request information about it,
To learn the purpose of processing personal data and whether it is being used in accordance with its purpose,
To the third party to which personal data is transferred, whether domestically or internationally, To know the persons to whom the personal data was transferred,
To request correction of personal data if it has been processed incompletely or incorrectly, and to request that the third parties to whom the personal data has been transferred be notified of the action taken in this context,
To request the deletion or destruction of personal data if the reasons requiring processing no longer exist, despite the fact that the personal data has been processed in accordance with the provisions of the Personal Data Protection Law and other relevant laws, and to request that the action taken in this context be notified to the third parties to whom the personal data has been transferred.
To request that personal data be notified to the relevant parties,
To object to the analysis of processed data exclusively through automated systems resulting in a result detrimental to the person,
To request compensation for damages incurred due to the unlawful processing of personal data.
APPLICATION AND CONTACT
You may submit your requests regarding your rights listed above under the Personal Data Protection Law to our Company in writing, provided your identity is verified, and in accordance with the applicable regulations of the Personal Data Protection Law Authority.
You may submit your applications to our Company using the "KVKK Application Form" available on our websites. You can fill out the form and submit it by hand, by mail, or with a secure electronic signature to kvkk@peliparke.com or vezirkopru@hs01.kep.tr via your previously registered email address with our Company. You can review the relevant form for detailed information.
Your application will be responded to within 30 days. To receive a proper response to your applications, your application must include your name, surname, Turkish Identity Number (TCKN) (nationality and passport number for foreigners), the address where we can send our response, and documents verifying your identity. If you are applying via email, the email address you use must be pre-registered in our systems. You must state your request in a specific, clear, and understandable manner. The matter you are requesting must concern you personally, or if you are acting on behalf of someone else, you must be specifically authorized to do so and provide documentation of your authorization.
Consent to receive commercial electronic messages can be withdrawn at any time. You can submit your requests to withdraw previously granted consent to receive commercial electronic messages and your communication preferences to our Company via the methods specified in the relevant communication, or via kvkk@peliparke.com, or through the Commercial Message Management System (CMS) platform in accordance with relevant legislation.
IDENTITY OF THE DATA CONTROLLER: Mersis No.: 0925005697300017
Commercial Title: VEZİRKÖPRÜ FOREST PRODUCTS AND PAPER INDUSTRY JOINT STOCK COMPANY
Address: Halkalı Cad. No: 170 Sefaköy Küçükçekmece / ISTANBUL
Phone: +90 212 698 89 92
KEP Address:vezirkopru@hs01.kep.tr